Support ResourcesAccess to i-lign ResourcesIn mid 2006 we had fifteen hard-copy implementation documents of various types. Each of these documents has now been replaced by a section within this website. The advantages of this are that we can keep our resources up-to-date and you can access them directly rather than relying on us to supply them to you. Many of the pages you will view are "books" which can be printed should you wish to do so. Resource TypesThe type of information you need will depend on the activity you are carrying out. Technical instructions, for instance, are oriented towards the technical installation and ongoing support of the software. Much of the rest of the Support information is oriented towards the business issues you are trying to solve.
Defining Business OutcomesBefore starting your i-lign implementation you should ensure that the business outcomes have been defined and the necessary structure, processes and people are in place to make the implementation successful. To see more on this topic go to Engage - Plan Deployment. Install and Configure the i-lign softwareInstalling and configuring the i-lign software includes technical application configuration; corporate set-up and administrator training. To locate all the necessary instructions to install and configure the i-lign software go to Engage - Install and Configure. Implementing i-lignImplementing i-lign and then deploying it across your organisation requires you to consider a wide range of business issues. To locate all the necessary instructions to implement i-lign go to Engage - Implement and Deploy. i-lign TrainingThe i-lign training resources will be used for initial and refresher training. The resources are simple training cards which you can use according to your specific training needs. To locate the training resources go to Support - Resources - Training. |
